Job Summary

We are seeking a customer focused individual to join our team and grow alongside our expanding businesses. While training will be provided, the ideal candidate would have customer service experience in the automotive parts industry or demonstrate a mechanical inclination.

This role offers an exciting chance to work in a dynamic workplace for two collaborative companies with a wide variety of daily responsibilities. This unique position will play an integral role within our organization, providing front line sales & customer service for The Battery Post, as well as support to our fire extinguisher division under FireX Inspections.

Duties
Respond to customers in person and over the phone with respect to product inquiries
Process sales transactions accurately and efficiently
Monitor inventory levels and provide input on re-stocking process
Diagnose and troubleshoot battery issues using specialized tools and equipment
Conduct routine maintenance on battery systems to extend lifespan and performance
Provide technical support and guidance to customers regarding battery products and services




Collaborate with other team members to provide the best solutions for customers
Maintain accurate records of service activities, parts used, and customer interactions
Repair, replace, or upgrade extinguisher components to ensure safety and efficiency
Ensure compliance with safety standards and company policies during all operations

Skills
Strong communication skills, including phone etiquette and the ability to explain technical concepts clearly
Knowledge of sales support functions and customer relationship management
Organizational skills to manage multiple service appointments and sales activities efficiently
Ability to work independently with minimal supervision while maintaining a focus on customer satisfaction
Robust interpersonal skills to build rapport with clients and team members

Pay: $27.00-$30.00 per hour

Benefits
Casual dress
Extended health care
Store discount

Work Location: In person

📌 Battery Sales & Service Technician Camrose
🏢 The Battery Post / FireX Inspections
📍 Camrose