Elevate your career as a Bilingual Customer Service Qualified in Montreal, QC with a top banking client. This hybrid role requires superb communication skills and customer service expertise. Our client is looking to fill eight contract positions for a year, with the potential for extension or transition to permanent roles.

You will manage customer inquiries via phone and email, addressing needs related to banking products. A robust focus on interpersonal skills, technical capabilities, and problem-solving will be essential for success. Key Responsibilities:
Handle inbound customer inquiries via phone and email
Navigate various administrative systems seamlessly
Provide exceptional customer support and problem-solving
Communicate effectively in English and French
Attend training sessions and adapt to customer demands Requirements:
3+ years in customer service or related field
Call center experience, preferably in banking
Bachelor's degree required
Tech-savvy with strong research skills
Solution-driven mindset and attention to detail Excel in a energetic environment while delivering top-notch customer service in this bilingual role.

📌 Bilingual Customer Service Professional Montreal
🏢 IFG - International Financial Group
📍 Montreal