Join Scotiabank as a Bilingual Technical Analyst I in Montreal and play a vital role in enhancing Global Transaction Banking services. Deliver high-quality customer support and solutions. As a Bilingual Technical Analyst I, your primary function will center on providing exceptional technical support for Digital Banking solutions.

You will handle customer inquiries, engage with various departments, and recommend improvements based on client feedback. Your ability to work independently and in teams will enhance operational efficiency. Key Responsibilities:

- Deliver technical support via customer hotlines
- Resolve issues through departmental collaboration
- Follow up on solutions until fully implemented
- Issue setup instructions for Digital Banking products
- Support sales by sharing product knowledge Requirements:
- Solid experience in technical support roles
- Resilient and adaptable in high-pressure situations
- Knowledge of FTP connections preferred
- Solid communication and customer service orientation
- Excellent analytical and problem-solving skills Leverage your bilingual abilities and technical expertise to provide outstanding support for Scotiabank's Global Transaction Banking clients in Montreal.

📌 Bilingual Analyst for Global Banking Solutions (Montreal)
🏢 Scotiabank
📍 Montreal