Required Skills & Experience

2+ years of experience in an administrative, operations, coordinator, or support role.

Strong proficiency with Microsoft Office Suite (Excel, Outlook, Teams, Word, and PowerPoint).

Experience with reporting, data management, and basic data analysis.

Excellent organizational and time-management skills.

Strong written and verbal communication abilities.

Exceptional attention to detail and accuracy.

Ability to manage multiple priorities in a fast-paced environment.

Ability to work independently in a remote setting.

Nice to Have Skills & Experience

Experience supporting onboarding, offboarding, access management, or device fulfillment processes.

Experience within banking, financial services, or another large enterprise environment.

Experience with ServiceNow or similar ticketing platforms.

Familiarity with SharePoint, Power BI, or reporting tools.

Exposure to process improvement initiatives.

Key Competencies

Attention to Detail

Organization & Time Management

Communication Skills

Data Analysis & Reporting

Problem Solving

Stakeholder Management

Customer Service Orientation

Team Collaboration

Accountability

Job Description

A Large Financial Institution is seeking a highly organized and detail-oriented Administrative Associate to support day-to-day operational and administrative activities across a fast-paced business environment. This role is primarily administrative in nature and will focus on processing requests for onboarding, offboarding, device fulfillment, reporting, and data analysis.

The ideal candidate thrives in a high-volume setting, demonstrates exceptional attention to detail, and possesses strong organizational and communication skills.



Success in this role requires the ability to manage multiple priorities, provide excellent stakeholder support, and ensure operational processes are executed accurately and efficiently.

Key Responsibilities

Administrative & Operational Support

Process onboarding and offboarding requests for employees, contractors, and consultants.

Coordinate device fulfillment, equipment provisioning, asset tracking, and related support activities.

Manage administrative workflows, tickets, and operational requests.

Maintain documentation, records, and process repositories.

Monitor shared inboxes and respond to stakeholder inquiries in a timely manner.

Ensure data accuracy across systems and administrative processes.

Reporting & Data Analysis

Generate, update, and maintain operational reports and dashboards.

Collect, validate, and analyze data to support business operations.

Perform quality assurance checks on reporting outputs.

Support leadership with ad hoc reporting and analysis requests.

Identify trends and process improvement opportunities through data insights.

Coordination & Communication

Schedule meetings and coordinate activities across multiple stakeholders.

Track action items and ensure timely follow-up on deliverables.

Communicate effectively with employees, managers, technology teams, and vendors.

Support operational initiatives and special projects as required.

We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.

Vacancy: This posting is for a currently vacant role, and the successful candidate will be hired into an existing open position for 6-month duration.

*Pay range for this role is between $19/hr - $22/hr

📌 Administrative Associate (Toronto)
🏢 Insight Global
📍 Toronto