Customer Service Representative Dorval (Canada)

Customer Service Representative Dorval (Canada)

20 Sep
|
Routes Car Rentals
|
Canada

20 Sep

Routes Car Rentals

Canada

REQUIREMENT: FRENCH IS MANDATORY

Bilingual (French and English)

SKILLS AND ATTRIBUTES:
Superior Customer Service Skills, Professional Manner and an outgoing personality
Self-starter with the ability to work independently and undirected and also as a part of a team
Detail-oriented, organized and excellent communication skills.
Functional math skills with the ability to make timely decisions and think on their feet.
Friendly and outgoing personality
Honest, Trustworthy and strong willingness to learn

RESPONSIBILITIES
Greet Customers an answer questions and provide information in a explicit and concise manner
Answer phones, book reservations and open/close rental agreements
Perform vehicle inspections and exchanges
Pick up and drop off customers as needed
Fleet Management duties
Perform daily business tasks of an Automobile rental office
Effectively address and resolve customer issues
*Assist other employees in maintaining a productive and pleasant working workplace
Keep working areas clean, professional and orderly
Inputting information into computer software programs daily




Recommending to management vehicle maintenance and fueling when required
Familiarity with processing credit authorizations
Wash and detail vehicles in the fleet as needed

EXPERIENCE REQUIRED
Minimum of 1-year customer service required
Valid Driving License with a clean driving record
Automobile rental experience is considered a strong asset but not required
Willing and able to work flexible shifts in support of the changing business needs
Excellent communication skills
Bilingual (French and English)

NOTE - MUST BE LEGALLY ALLOWED TO WORK FULL TIME IN CANADA

Work remotely
No

Job Type: Full-time

Job Types: Full-time, Permanent

Pay: $18.00 per hour

Perks:
Extended health care

Education:
Secondary School (required)

Experience:
customer service: 1 year (required)

Language:
French (required)
English (required)

Licence/Certification:
Full G Driving Licence (required)

Work Location: In person

📌 Customer Service Representative Dorval (Canada)
🏢 Routes Car Rentals
📍 Canada

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