At Pay2day, excellent customer service is the key to our success. We are looking to hire enthusiastic individuals that understand the importance of excellent customer service. Our ideal candidates are looking for an prospect to develop their personal and skilled skills, while helping our clients meet their financial goals.

Pay2day is a growing financial services business. We currently have several locations around the GTA and are continuing to expand. This position if perfect for you if you are looking to join a diverse, fun and dynamic team with potential for growth opportunities and ongoing development. As a Customer Service Representative you will be responsible for providing superior service to your clients, with a focus on building rapport while using a sales approach.

Your responsibilities will also include:
Cash handling/teller responsibilities
Opening/closing the branch
Performing daily calls to remind clients of payment arrangements
Reviewing applicants/completing financial risk assessment to determine approvals
Responding to client inquiries/Information requests by both clients and senior management




Collaborate with various departments to maximize profit while focusing on exceptional customer service
Focusing on client retention
Marketing/growing the business

We are looking for the following candidate profile:
A high school diploma and equivalent work experience
A passion for customer service and sales excellence
Experience in finance is preferred
Proven ability to multi-task
Basic computer skills
Energetic, enthusiastic, and goal oriented
Able to thrive in a fast-paced environment
Outgoing personality
Team player
Dependable
Adaptable
Pay2Day welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

Job Type: Full-time

Salary: $16.50-$17.50 per hour

Schedule:
8 hour shift
Day shift
Evening shift
Morning shift

COVID-19 considerations:
Regularly scheduled sanitation observed. Physical distancing between work stations. Physical Barrier between customer and staff.

Education:
Secondary School (required)

Experience:
customer service: 1 year (required)

Work Location: In person

📌 Financial Service Representative Ottawa
🏢 Pay2Day Franchise
📍 Ottawa