Lead the training and facilitation efforts at Bird as an Operations Training Program Lead. This term role emphasizes championing system adoption and enabling frontline employees in effective software use.

Within National Operations

Services, you will apply your 5–7 years of experience in program delivery to enhance training effectiveness across operations. Focused on bridging technical applications with practical workflows, you will collaborate closely with Learning & Development, enabling a consistent learning structure organization-wide. Your efforts will be pivotal in promoting understanding, reducing resistance, and ensuring seamless transitions to recent systems. Key Responsibilities:

- Facilitate blended learning experiences for operational software
- Act as a training and change management champion




- Integrate learning materials with system training programs
- Relay user insights for software improvements
- Engage with leadership to align training initiatives with goals Requirements:
- 5–7+ years in training or relevant experience
- Expertise in operational systems and software adoption
- Strong communication and facilitation skills
- Willingness to travel for effective in-person training
- Background in translating functionality to workflow Empower birds by enhancing their operational efficiency through focused training and engagement in your new role.

📌 Bird Operations Training Program Lead (Calgary)
🏢 Bird Construction
📍 Calgary