Become a key player in customer relations at Boart Longyear in North Bay, Canada. As a Customer Service Representative, you'll rigorously manage orders and ensure customer satisfaction in this hybrid position. This role focuses on the sale of drilling tools and equipment while maintaining productive relationships with clients.

You will utilize solid communication skills and analytical prowess to resolve issues, process orders, and support sales efforts. Knowledge of both English and French is required for optimal customer interaction. Key Responsibilities:

- Manage customer order processes and data entry
- Provide exceptional customer service and support
- Conduct sales via telephone, addressing customer needs
- Handle returns and claims management effectively
- Support sales managers with administrative responsibilities Requirements:
- Proficient in English and French
- Strong communication and troubleshooting abilities
- Experience with Microsoft Office; Oracle experience preferred
- Ability to efficiently prioritize responsibilities
- Capable of light to moderate lifting when needed Enhance customer satisfaction and operational excellence at Boart Longyear's Drilling Products division.

📌 Boart Longyear Customer Service Expert (North Bay)
🏢 Boart Longyear
📍 North Bay