Take on the challenge of a Technical Support Specialist at Beckhoff Automation in Burnaby, British Columbia. Provide expert support on automation technologies and help customers solve technical issues effectively.
This role is designed for motivated individuals, particularly recent graduates or early-career engineers, ready to engage with contemporary industrial automation systems, including EtherCAT and motion control. You will work closely with application engineers and sales teams to deliver exceptional customer support, while also developing a deep understanding of cutting-edge technologies in the automation landscape.
Key Responsibilities:
Be the point of contact for technical inquiries
Troubleshoot Beckhoff automation systems effectively
Assist clients with support via phone, email, and Teams
Generate technical quotations based on requirements
Elevate complex issues to appropriate internal teams
Requirements:
Engineering degree or relevant technical diploma
Knowledge of industrial automation and motion technology
Solid problem-solving and analytical skills
Passion for learning and technology
Ability to communicate technical concepts clearly
Contribute to creative automation solutions and expand your expertise at Beckhoff in Burnaby.
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