Join Skill Bridge Academy in Halifax as a Customer Service Representative, where your skills will directly impact client satisfaction and support our creative training programs.

We are looking for a reliable Customer Service Representative to be the first point of contact for clients. This full-time role involves addressing inquiries, resolving issues, and maintaining accurate customer records. Your role is essential in building solid client relationships and supporting the Academy's mission.

Key Responsibilities:
Address customer inquiries through phone, email, and chat
Efficiently resolve customer issues with professionalism
Maintain detailed records of client interactions
Work with internal teams to facilitate solutions
Share insights to improve processes and customer satisfaction

Requirements:
High school diploma or equivalent; further education preferred
Experience in customer service or related fields
Solid communication and interpersonal skills
Proficient problem-solving abilities and attention to detail
Knowledge of Microsoft Office Suite and CRM systems

Become an essential figure in promoting customer satisfaction at Skill Bridge Academy in Halifax.

📌 Customer Service Role In Halifax Halifax Regional Municipality
🏢 Alphabe Insight
📍 Halifax Regional Municipality