Join Bells Of Steel as a Customer Support Representative and turn customer inquiries into resolutions. This hybrid role offers a chance to connect clients with the best fitness solutions.

In this position, you'll be part of a vibrant team at Bells Of Steel focused on delivering an exceptional customer experience. If you're passionate about fitness and knowledgeable about strength training equipment, this is the role for you. Your daily tasks will include addressing customer questions via phone and email, as well as hands-on support in the warehouse when necessary.

Key Responsibilities:
Resolve phone inquiries with swift and thoughtful responses
Process and handle customer support tickets efficiently




Ensure orders are on track by troubleshooting logistics
Create customized sales quotes for potential customers
Contribute to warehouse duties as needed

Requirements:
Solid phone communication skills and email proficiency
Knowledgeable about fitness equipment and gym solutions
Initiative-driven problem solver ready for challenges
Comfortable with occasional in-person warehouse tasks
Hybrid work availability in the Calgary/Toronto areas

Your expertise and customer focus will be essential in making fitness accessible at Bells Of Steel.

📌 Bells Of Steel Customer Support Representative Vaughan
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