Jonas Software's C&R; Software division in Chile seeks a Product Support – Lead Engineer to join a client-facing team. You will troubleshoot issues, manage tickets, and collaborate with Engineering, Qualified Services, and DevOps to resolve client-reported problems.
The role requires on-call readiness, solid diagnostic skills with logs and SQL queries, and a focus on improving support processes to deliver rapid, high-quality service.
📌 Senior Product Support Engineer Ii – Cloud Native Support Toronto
🏢 Visa Hunt
📍 Toronto
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