Join Keyloop as a Strategic Account Manager focusing on Canadian automotive dealers. Enhance client relationships, drive account growth, and create effective strategies in a supportive team. We are looking for a agile individual with at least four years of experience managing client accounts.
Your role is crucial in retaining relationships and facilitating growth within a specialized portfolio. You will work closely with sales, qualified services, and customer success teams to drive strategic initiatives that deliver outstanding results for our clients. Key Responsibilities:
Build trusted advisor relationships with senior client stakeholders
Drive client retention and upsell prospects
Oversee account strategy with cross-functional teams
Maintain strategic plans outlining client goals and risks
Advocate for client needs in product and service alignment Requirements:
Minimum 4 years account management experience in SaaS
Proven success in customer lifecycle management
Excellent communication and consultative skills
Experience with complex stakeholder management
Ability to travel as required Elevate your career by making impactful contributions at Keyloop.