Support the mission of Cencora as a Bilingual Caseworker. This remote role is focused on reimbursement support and enhancing patient services in Canada. Cencora is hiring for a Bilingual Caseworker to deliver essential services in patient and provider support. You will engage in coordinating case updates, resolving reimbursement documentation, and monitoring operational trends. Effective communication and meticulous record-keeping are crucial to successful case resolution. Key Responsibilities:

- Assist with reimbursement requests for patient services
- Coordinate documentation and follow-up activities
- Resolve routine issues affecting reimbursement processes
- Maintain visibility and accuracy in case records
- Identify trends that may require escalation Requirements:
- High School Diploma/GED or equivalent necessary
- Minimum of 2 years in case coordination or reimbursement support
- Bilingual in English and French essential
- Certification in customer support preferred
- Experience in healthcare or claims support roles Use your skills in a energetic role that contributes to Cencora's impactful work in healthcare.

📌 Cencora Bilingual Caseworker Position (Quebec City)
🏢 World Courier
📍 Quebec City