Edmonton Service Center Associate Role

Edmonton Service Center Associate Role

20 Sep
|
Stanley Black & Decker
|
Edmonton

20 Sep

Stanley Black & Decker

Edmonton

Enhance your career as a Service Center Associate at Stanley Black & Decker in Edmonton, Alberta. Focus on customer service, order coordination, and team collaboration in this part-time position.
Reporting to the Branch Manager, you'll play an important role in providing superior service by managing warranty programs and customer orders. You'll also help maintain operational standards and cleanliness while engaging with clients to ensure satisfaction. This role requires effective communication, strong organizational skills, and the ability to multitask under pressure. Join a team where your contributions drive success.
Key Responsibilities:
• Ensure knowledgeable and efficient customer support
• Administer all warranty programs




• Follow up on customer tool and parts orders
• Oversee cash control and returns processing
• Assist in shipping and receiving duties
Requirements:
• Previous retail sales experience preferred
• Robust communication and organizational abilities
• Ability to work under tight deadlines
• Must be able to lift 20lbs
• Knowledge of Microsoft Office is an asset
Utilize your skills in a meaningful role while making an impact at Stanley Black & Decker.
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📌 Edmonton Service Center Associate Role
🏢 Stanley Black & Decker
📍 Edmonton

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