Become a Member Services Specialist with Manitoba Blue Cross in Winnipeg, MB, where you will support customers with their health and benefit inquiries. This role prioritizes excellent communication and problem-solving skills.
As a Member Services Specialist, you will provide vital support in managing member inquiries and claims processes. Your role will include confirming coverage, explaining perks, and maintaining accurate records. With a focus on customer satisfaction, you will play a key part in the organization's commitment to exceptional service and community health.
Key Responsibilities:
• Address and resolve inquiries related to advantages and claims
• Process and adjudicate various health service claims
• Maintain accurate records of member interactions
• Assist with member registration and online services
• Promote health products and services available
Requirements:
• Post-secondary education or relevant experience
• Solid customer service experience in a healthcare setting
• Solid organizational and time management abilities
• Excellent problem-solving and analytical skills
• Knowledge of health benefits terminology advantageous
Leverage your skills at Manitoba Blue Cross and make a difference in member support in Winnipeg.
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📌 Member Services Specialist At Manitoba Blue Cross
🏢 Manitoba Blue Cross
📍 Manitoba
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