Join Comox Valley Dodge as a Service Appointment Coordinator, where you'll excel in customer service and appointment management. Focus on enhancing customer satisfaction in a full-time role within a leading automotive group. As part of Trotman Auto Group, this role emphasizes connecting with customers and generating service appointments.
In your position, you will handle inquiries, maintain customer records, and ensure transparent communication with service teams. Your organizational skills will be vital in managing multiple priorities and creating exceptional service experiences. Key Responsibilities:
Handle inbound and outbound calls for scheduling
Address customer inquiries and service needs
Maintain accurate customer records and document interactions
Generate service appointments through marketing programs
Conduct follow-up calls post-service to assess satisfaction Requirements:
Previous customer service or business development experience
Motivated with solid communication skills
Attention to detail in documentation processes
Proficiency in MS Office suite
Valid BC driver’s license with clean record Support top customer service and operational excellence at Comox Valley Dodge, and take your career to recent heights.
📌 Service Operations Coordinator Comox Valley Dodge (Canada)
🏢 Trotman Auto Group
📍 Canada
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