Become a pivotal leader at TELUS, managing a technician team dedicated to exceptional service and community engagement. Champion sales excellence while enhancing customer satisfaction daily. As the Manager for Community Relations, you will lead a seasoned team of technicians, fostering their development through coaching and mentoring.
Your role will focus on driving both operational success and sales performance, engaging deeply with customer relationships and local community stakeholders. Your advanced communication skills will help align the team and build rapport with essential partners in Calgary. Key Responsibilities:
Develop and mentor a high-performing technician team
Drive service excellence through strategic sales initiatives
Manage field operations and resolve customer escalations
Analyze productivity and customer metrics for improvement
Forge relationships with local community stakeholders Requirements:
5+ years in field service or telecommunications
Proven experience leading technical teams
Robust decision-making and problem-solving capabilities
Excellent communication and organizational skills
Fluent in English for internal and external engagement Maximize customer satisfaction and community connection through impactful leadership at TELUS.
📌 Telus Manager Of Community Relations Calgary
🏢 Telus
📍 Calgary
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