20 Sep
|
BC Legal Management Association
|
Canada
20 Sep
BC Legal Management Association
Canada
Become a Technical Support Specialist at Farris LLP, where advanced IT support meets the legal field. This role involves complex troubleshooting and service delivery enhancements. As a critical member of the IT team, you'll support lawyers and staff by addressing escalated technical issues and ensuring productive operations.
Your work will encompass diagnosing issues within various technologies, performing root cause analyses, and identifying solutions to improve user experiences. Your expertise will play a vital role in contributing to major IT projects and ongoing initiatives. Key Responsibilities:
Troubleshoot and resolve complex IT issues effectively
Manage service desk reports identifying incident trends
Offer skilled technical guidance and training to staff
Participate in IT projects and technology enhancements
Identify and escalate potential security risks promptly Requirements:
IT or related Bachelor's degree or equivalent experience
Minimum of 5 years in progressive IT support
Familiarity with Windows settings and legal technologies
Strong networking diagnostics knowledge
Excellent customer service and communication skills Join Farris LLP to advance your IT skills and deliver exceptional technical support.
📌 Technical Support Specialist At Farris Llp Vancouver (Canada)
🏢 BC Legal Management Association
📍 Canada