Join Pratt & Whitney Canada as a Fleet Manager, focusing on client relationships and operational excellence in Longueuil. In this agile role, you will cultivate strategic partnerships and improve customer satisfaction. As a full-time manager, you will engage directly with customers, offering tailored solutions for operational challenges, while guiding teams to optimize service delivery.
Your role involves proactive communication, managing customer expectations, and ensuring adherence to contract obligations, all while traveling to strengthen relationships and presence. Key Responsibilities:
- Lead customer interactions as P&WC;'s ambassador
- Provide timely resolutions for technical and operational issues
- Optimize service levels and aircraft availability
- Maintain accurate data on customer and service metrics
- Engage in promotional events and customer relationship activities Requirements:
- Bachelor’s degree with 8 years relevant experience
- Background in aerospace services management
- Demonstrated leadership and project management expertise
- Excellent executive communication skills
- Proficient in CRM platforms and Microsoft Office Contribute to P&WC;’s commitment to exceptional customer support and operational success.