Enhance customer engagement as a Bilingual Customer Representative at Fairstone Bank in Montreal, utilizing your skills in English and French to serve clients. Handle service inquiries across multiple communication channels with confidence.
This permanent role focuses on resolving customer issues, assisting with account adjustments, and evaluating credit applications. With comprehensive training, you will gain a deep understanding of financial products, ensuring effective customer support. You will also seek cross-selling opportunities to benefit both clients and the bank.
Key Responsibilities:
• Handle service inquiries from customers effectively
• Assist with loan applications and account adjustments




• Evaluate credit applications and respond to dealer queries
• Promote products while cross-selling effectively
• Prioritize and resolve outstanding customer issues
Requirements:
• Bilingual with strong communication in English and French
• Customer service or sales experience required
• Ability to multitask in a dynamic environment
• Proficient with Microsoft Office Suite
• Adaptable schedule for various shifts
Make an impact in financial services with your bilingual expertise at Fairstone Bank.
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📌 Customer Engagement Representative Bilingual (Toronto)
🏢 Fairstone
📍 Toronto