Ontario Medical Supply is hiring a Mobility Funding Coordinator for a six-month contract in Ottawa. Foster positive healthcare client interactions by ensuring accurate order processing and client support.
As a member of the Customer Experience team, you will manage client orders for mobility equipment and supplies. Your role involves acting as a liaison for healthcare agencies, resolving concerns efficiently, and maintaining thorough documentation for third-party billing. You will have the opportunity to implement service improvements and validate client information.
Key Responsibilities:
• Process and fulfill orders for service and equipment
• Address client inquiries and resolve issues effectively
• Collaborate with funding agencies for proper documentation
• Organize and maintain billing documentation and files
• Assist with audits and file paperwork systematically
Requirements:
• Completion of post-secondary education in a relevant field
• 3+ years’ experience in administrative and customer service roles
• Proficient in Microsoft Office Suite
• Familiarity with ERP systems and detail-oriented
• Solid interpersonal skills, bilingual preferred
Utilize your attention to detail and initiative with Ontario Medical Supply's dedicated team in Ottawa.
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