Shape the future of customer relations with Transat as a CRM Strategies and Automation Expert. Innovate engagement and loyalty through strategic CRM initiatives and automated campaigns. In this role, you will partner with the Relationship Program Lead to develop meaningful customer journeys and enhance loyalty programs. Utilize your knowledge of CRM platforms and marketing analytics to inform strategy and operational decisions, ensuring a seamless customer experience. Key Responsibilities:

- Develop CRM strategies tailored for customer retention
- Design and deploy automated multichannel campaigns
- Analyze data to drive personalization and strategy evolution
- Create comprehensive reports on CRM performance
- Work with various teams to support CRM projects Requirements:
- Degree or diploma in marketing or similar
- 3-5 years of experience in CRM and automation
- Familiarity with CRM tools like HubSpot or Salesforce
- Solid analytical and organizational skills
- Bilingual in French and English required Join Transat to make a significant impact on customer loyalty and experience.

📌 CRM Strategies and Automation Expert (Quebec City)
🏢 Air Transat
📍 Quebec City