Shape customer experiences at Rheinmetall Canada as a Customer Service Planner. Engage in managing customer projects while enjoying a adaptable and collaborative work model. As part of the esteemed Rheinmetall group, Rheinmetall Canada is searching for a proactive Customer Service Planner to support clients and ensure continuity in order processing and project execution.

Your role hinges on building strong relationships with customers and stakeholders while utilizing Microsoft Excel and SAP for seamless operations. This position promises growth in a supportive team-focused environment. Key Responsibilities:

- Facilitate customer request processing within specific timelines
- Serve as the main contact for customer project follow-ups




- Coordinate with internal teams on contract management
- Manage shipping orders for repairs and spare parts
- Generate monthly performance reports for service tracking Requirements:
- At least 5 years of experience in customer service
- Strong command of Microsoft Excel
- Excellent attention to detail and resourcefulness
- Ability to thrive under pressure in a busy setting
- Proficient in both French and English, spoken and written Make your impact in customer service excellence at Rheinmetall Canada.

📌 Customer Service Planner Role at Rheinmetall (Quebec City)
🏢 Rheinmetall Canada
📍 Quebec City