Join the GoodMorning.com team as a Customer Service Associate and become essential in ensuring customer satisfaction. Resolve queries efficiently while representing our innovative brands. As the first point of contact for customer issues at GoodMorning.com, you'll manage a variety of questions and concerns via phone, email, and live chat.

This role requires a proactive approach to identify solutions and enhance customer experiences. Your ability to stay organized and focused in a high-volume environment will be crucial to your success. Key Responsibilities:

- Manage customer inquiries across multiple communication channels
- Provide clear explanations of fixes and follow through
- Process actions for returns, refunds, and exchanges
- Collaborate effectively with internal teams for resolutions
- Keep notes updated and accurate for each interaction Requirements:
- Minimum three years in customer service or call center
- High school diploma; bachelor's degree preferred
- Solid verbal and written communication skills
- Ability to find tailored solutions for customer concerns
- Meet and exceed key performance indicators consistently Utilize your skills to transform customer experiences with GoodMorning.com and maximize satisfaction.

📌 Customer Service Role at GoodMorning.com (Edmonton)
🏢 GoodMorning
📍 Edmonton