Join MacLean Engineering as a Customer Service Specialist in Creighton, SK, where your role will be key in enhancing customer satisfaction and supporting technical inquiries. This contract position is full-time and integral to our operations. You will serve as the first point of contact, handling inquiries related to sales and services, with emphasis on quality responses. Candidates must bring over three years of relevant experience, strong organizational skills, and a willingness to learn.

Your role also includes reporting on KPI metrics to help improve service delivery. Key Responsibilities:

- Represent MacLean Engineering in all customer interactions
- Prepare and follow up on sales quotes and orders
- Collect and analyze KPI data for management purposes




- Facilitate profit improvement initiatives through teamwork
- Manage technical service inquiries and product support Requirements:
- Diploma or degree in a relevant field preferred
- At least three years of customer service experience
- Bilingual (English/French) is considered an asset
- Solid analytical thinking and communication skills
- Experience with Microsoft Office and MRP applications Leverage your customer service skills to drive excellence at MacLean Engineering as we lead innovation in the mining sector.

📌 Customer Service Specialist at MacLean Engineering (Creighton)
🏢 MacLean Engineering
📍 Creighton