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8-month contract position (possibly extended)

Onsite in Waterloo ON

Join our dynamic team as aCustomer Order and Fulfillment Specialist, where you'll play a key role in supporting customers with licensing, downloads, and order-related queries. This is an onsite role based inWaterloo, ideal for someone who thrives in a fast-paced support environment.

Key Responsibilities:

- Handle customer inquiries related to downloads, license keys, and entitlements
- Resolve order processing issues using internal systems
- Collaborate with internal teams to ensure accurate and timely support

Top Skills Needed:

- StrongCustomer Serviceexperience
- Familiarity withTicketing Systems(e.g., Salesforce, Zendesk)

Seniority level

- Seniority level





Entry level

Employment type

- Employment type

Full time
- Industries

IT Services and IT Consulting

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