Join Norsat International Inc. as a Customer Support Specialist, responsible for providing top-tier technical support for satellite communications and microwave technologies. This on-site role emphasizes customer interaction and technical documentation. You will assist customers throughout the product lifecycle, ensuring effective communication and quick problem resolution.

This position is perfect for early-career professionals with an education in Electronics or Telecommunications. Work alongside experienced teams to drive quality and customer satisfaction. Key Responsibilities:

- Serve as the first point of contact for customer inquiries
- Maintain and update product support documentation
- Troubleshoot and resolve technical issues efficiently




- Track customer requests in the ticketing system
- Conduct training for customers and internal staff Requirements:
- Diploma or Bachelor’s in a relevant field
- At least 1 year of customer support experience
- Solid analytical and troubleshooting capabilities
- Excellent written and verbal communication skills
- Familiar with RF and microwave technologies is a plus Utilize your technical support skills and passion for customer service in this critical role at Norsat International Inc.

📌 Customer Support Specialist at Norsat (Richmond)
🏢 Norsat International
📍 Richmond