Join RBC Capital Markets in Toronto as a Production Support Leader, focusing on Murex and Fixed Income applications. Utilize your strategic and hands-on skills to enhance production service. In this role, you will lead a dedicated team supporting the Murex platform, ensuring seamless operations across Fixed Income's business spectrum, including trade and settlement support.

Your expertise in incident management and problem resolution will be pivotal in maintaining high service standards and operational excellence.M Key Responsibilities:
Direct global production support for critical applications
Act as escalation point for incident and problem management
Ensure effective incident logging and closure tracking
Collaborate on service improvement initiatives
Provide leadership to team members and stakeholders Requirements:
7+ years of IT experience in Capital Markets
Solid knowledge of Fixed Income trading lifecycle
Proficiency in Linux, SQL, and scripting
Experience with IT service management practices
Ability to track and prioritize trading desk issues Shape the future of production support at RBC Capital Markets with your proven expertise.

📌 Production Support Leader, Capital Markets Toronto
🏢 RBC
📍 Toronto