Become a Customer Support Specialist with Royal Building Solutions, delivering exemplary service in person, over the phone, and via email. Manage orders and foster customer relationships in a agile setting.

In this contract role, you'll ensure outstanding service while processing customer requests and managing accounts. On-the-job training will help you familiarize yourself with product lines and enhance your order management skills. You will play a vital role in upselling and maintaining customer satisfaction.

Key Responsibilities:
• Complete safety training and adhere to protected work practices
• Accurately price and process custom customer orders
• Coordinate shipping efficiently to meet customer timelines




• Use JDE system for processing invoices and orders
• Foster relationships through effective after-sales support

Requirements:
• High School Diploma required; post-secondary education preferred
• Ability to comprehend and follow business procedures
• Exceptional phone etiquette and communication skills
• Experience in customer service preferred
• Ability to identify problems and provide solutions

Foster exemplary customer interactions while leveraging your skills at Royal Building Solutions.
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📌 Royal Building Solutions Customer Support Specialist Ontario
🏢 Westlake Chemical
📍 Ontario