Enhance operational efficiency at Pursuit as a Global Partner Operations Support Manager. This role focuses on B2B reservations and cross-functional training while fostering robust client relationships. In this enterprise-wide capacity, you'll seamlessly connect Lodging, Inside Sales, and Attractions & Transportation teams, maintaining standards and supporting effective operations.
You will be instrumental in hiring, training, and ensuring a thorough understanding of team processes. This role requires a strategic mindset to handle challenges and deliver results across varying functions. Key Responsibilities:
Connect teams within Partner Operations globally
Set, report, and adjust KPIs for operational success
Lead in-house training initiatives for consistency
Manage relationships with travel trade partners
Maintain and improve operational quality control metrics Requirements:
Minimum 3 years in client-facing hospitality roles
In-depth knowledge of B2B reservation systems
Proven team management abilities
Familiarity with software such as Salesforce
Robust problem-solving and communication skills Join Pursuit to champion operational success within a dynamic setting.
📌 Partner Operations Support Leadership Role Calgary
🏢 Glacier Park Collection
📍 Calgary
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