Elevate member engagement at GoodLife Fitness in Saint John, NB as a Customer Service Representative-Motivator. Support members’ fitness journeys while managing front desk operations effectively. In this key role, you will ensure every member feels welcome and valued upon arrival.
Your responsibilities will include handling inquiries, offering support during workouts, and addressing member concerns. With a focus on relationship building, you’ll promote club services and assist with training goals, maintaining the club’s cleanliness and positive atmosphere at all times. Key Responsibilities:
Welcome and check in members upon arrival
Answer phone inquiries and handle booking requests
Help members with fitness equipment use effectively
Conduct Fit-Fix Starter sessions for recent members
Ensure club cleanliness and hygiene standards Requirements:
CPR-A & AED Certification a must
Smart Tan certification required within three months
Solid background in customer service and sales advantageous
Effective communication and interpersonal skills necessary
Industry knowledge and computer proficiency required Your solid service skills will create impactful experiences that resonate with every member.