Enhance member journeys as a Member Experience Specialist with OMERS, processing vital transactions and ensuring exceptional service. Be part of a supportive and engaging team. This role focuses on delivering outstanding experiences for our diverse membership of 500,000, as you process financial and non-financial documents under the guidance of skilled mentors.

Your tasks will include follow-ups for incomplete information, working collaboratively to meet team objectives, and applying robust analytical skills to ensure accuracy. Communication and interpersonal skills will be instrumental in this position. Key Responsibilities:
Execute accurate business process transactions daily
Manage incoming member documentation efficiently
Conduct follow-ups for any missing information
Review and verify accuracy of submitted documents
Work together with other departments to achieve goals Requirements:
Pursuing an undergraduate degree
Interest in the pension industry
High attention to detail and robust analytical skills
Effective verbal and written communication
Familiarity with Microsoft Office tools Utilize your skills in documentation, teamwork, and member engagement at OMERS.

📌 Member Experience Specialist Role Toronto
🏢 Socket.dev
📍 Toronto