Elevate your career as an Omni-Channel Quality Assurance Lead on a contract basis for 12 months. Play a key role in ensuring quality and accuracy in customer journey testing. This contract position focuses on validating omni-channel customer journeys through comprehensive testing of data flows and personalization logic.

As a lead, you will collaborate with various teams, crafting test cases based on requirements and overseeing defect tracking. Your analytical skills will guide you in delivering high standards of quality through meticulous documentation and verification processes. Key Responsibilities:
Execute end-to-end test scenarios based on design
Document and prioritize defects for remediation




Ensure release readiness through detailed reporting
Support journey builders and technical leads in resolving issues
Maintain QA documentation for knowledge sharing Requirements:
Proven experience in digital and CRM journey testing
Robust grasp of QA processes and defect management
Familiar with marketing platforms like Data Cloud and AEM
High attention to detail and analytical skills
On-shore working required for this role Utilize your QA expertise to enhance omni-channel delivery and contribute to successful campaigns.

📌 Omni Channel Quality Assurance Lead Role Toronto
🏢 HISH IT SERVICES
📍 Toronto