20 Sep
|
Vention
|
Montreal
Headquartered in Montreal, Detroit and Munich, Vention helps manufacturers automate their operations in record time with the only hardware and software AI-powered platform built for the factory floor. Our technology powers over 25,000 machines across 4,000 factories across 5 continents and we have the privilege to work with a significant proportion of Fortune 500 manufacturers, from space rockets, to electrical cars, to robotics.
At Vention, you’ll work alongside driven and talented people who care deeply about their craft and the impact they create. We’re a team of high achievers who grow through meaningful work, solving complex challenges, learning fast, and seeing the results of our efforts every day.
We move quickly and aim high, but we do it together with care, collaboration, and respect. Our culture celebrates diverse perspectives and supports your growth through intentional development, strong leadership, and opportunities to make a real difference.
What You’ll Do
Write and maintain hardware documentation, including assembly instructions, integration guides, wiring diagrams references, and product specification sheets
Write and maintain software documentation, including MachineLogic user guides, API references, release notes, and MachineBuilder how-tos
Develop and curate customer-facing knowledge base and help center content to reduce support ticket volume and improve self-serve resolution
Partner with Product Line Managers and Engineering teams to gather technical requirements and translate them into clear, well-structured documentation
Establish and maintain documentation standards, style guides, and templates to ensure consistency across product lines
Audit and update existing documentation to keep pace with new product launches, feature updates, and end-of-life transitions
Create and maintain internal technical references and structure (e.g., safety and certification documentation, validation audit trails)
in support of compliance and certification processes
Work with UX/design and engineering to incorporate diagrams, screenshots, and video content into documentation
Collect and act on feedback from customers, sales, application engineers, and support teams to continuously improve documentation quality and coverage
Support product launches by ensuring documentation is ready and aligned with go-to-market timelines
Manage the documentation content pipeline, prioritizing work across multiple product lines and stakeholders
Collaborate with our User Education & Community Lead to develop user centric documentation
What You Bring to the Table
Bachelor's degree in Engineering, Technical Writing, or a related field (or equivalent hands-on experience in an industrial/automation environment)
Experience translating complex technical concepts (mechanical, electrical, or software) into clear, structured documentation for diverse audiences — whether that experience was gained as a technical writer, engineer, or automation technician
Comfortable working directly with engineers and product managers to extract and validate technical details
Strong organizational skills, with the ability to manage multiple documentation projects simultaneously across different product lines and stakeholders
Excellent written communication skills in English; able to maintain a consistent tone and style across a high volume of content
Able to work in a fast-paced environment with tight deadlines and robust time management
Nice to Have
Comfortable with AI/LLM tools (e.g. Claude, ChatGPT) and willing to build skills to speed up writing,
editing, and research as part of the documentation process
Experience with API documentation and developer-facing content
Familiarity with documentation tools and platforms (e.g. Confluence, Doc360, GitBook, or similar) is a plus, but not required
Experience with diagramming, screen capture, or video tools (e.g. Figma, Snagit, Camtasia)
What We Offer
Career pathing: Real opportunities to grow through personalized development plans, bi-annual employee reviews, and mentorship program
Professional development: Continuous training in performance management, inclusive leadership, leadership operating model, team building, and giving/receiving feedback
Gender diversity & inclusion: Pay equity reviews, inclusive policies, and a Women’s Employee Resource Group offering networking, mentorship, and quarterly learning sessions.
Hybrid work: Enjoy flexibility with our hybrid model, allowing you to work from home on select days.
Community engagement: Two paid volunteering days per year to give back to causes you care about.
Team events: All year round employee events including annual kick-off, employee summit, quarterly happy hours, and department events.
Comprehensive benefits: A complete group benefits plan for you and your family that start day one.
Top-up and benefits for new parents: Additional financial support and resources to support employees during their transition to parenthood.
What to Expect in Your Interview
Initial Call
Meet the Team
Case or take-home interview
Decision & Offer
We’re committed to making every step of the process inclusive and accessible. If you require accommodations at any stage, please let us know, we’ll ensure you have what you need to succeed.
Vention’s culture
Vention is an uplifting environment for high achievers. Thinking that Vention’s culture would keep you energized? See our full culture guide here
📌 Documentation Engineer, Robotics & Software platform / Ingénieur(e) en documentation – Plateforme (Montreal)
🏢 Vention
📍 Montreal