Join Läderach as an E-Commerce Team Lead in Toronto, where you’ll enhance fulfillment operations and customer service. Engage in a whirlwind of chocolate logistics and team training. As the E-Commerce Team Lead, your role is to streamline order fulfillment processes and manage customer relations at Läderach.

Full time responsibilities include instructing the e-commerce team, ensuring orders are shipped correctly, and maintaining a clean, efficient workspace. Your leadership will drive team success and improve service quality. Key Responsibilities:

- Lead training for e-commerce team members
- Oversee order fulfillment and shipping processes
- Resolve fulfillment errors and enhance customer service
- Conduct monthly inventory counts and manage shipments
- Ensure workspace cleanliness and organization Requirements:
- Experience in warehouse and e-commerce operations
- Strong sense of urgency and ownership
- Proficient communication and organizational skills
- Capability to lift 7-18 kg and manage physical tasks
- Passion for the chocolate industry Contribute to Läderach's e-commerce excellence while supporting a culture of quality and efficiency.

📌 E-Commerce Team Lead at Läderach (Toronto)
🏢 Läderach
📍 Toronto