Become an essential member of the UHN Call Center team at the Laboratory Medicine Program. As a representative, you'll deliver professional support and address client needs with efficiency. This full time role at Toronto General Hospital involves connecting with clients, handling inquiries, and providing accurate reporting services.

With on-call shifts, flexibility and communication skills are vital in this rapid-paced environment. Candidates with excellent interpersonal abilities will thrive in this position. Key Responsibilities:
Assist clients with calls related to laboratory services
Accurately send and manage test reports
Maintain privacy and confidentiality at all times
Conduct database searches for specific test results
Respond promptly to critical value communications Requirements:
Completed Grade XII or equivalent education
Minimum two years in a customer service role
Experience in healthcare environments is an asset
Proficient in Microsoft Office tools
Robust customer service focus and telephone skills Support UHN's clients by providing high-quality service as a Call Center Representative.

📌 Laboratory Medicine Call Center Role Toronto (Canada)
🏢 University Health Network
📍 Canada