Join our team as a Systems Administrator specializing in audio-visual technologies and ITIL frameworks. This role involves managing user experience through effective troubleshooting and documentation. The ideal candidate will have at least two years of experience with audio-visual hardware, incident management, and reporting.

You will play a pivotal role in supporting video conferencing setups while liaising with third-party vendors. Excellent communication skills are required to guide non-technical users and ensure a seamless experience. Key Responsibilities:
Troubleshoot AV and video conferencing systems
Maintain user manuals and process improvements
Support legal counsel and users in application setups
Coordinate with vendors for repairs and upgrades
Update inventory data and dashboards in CMDB Requirements:
Minimum 2 years of AV systems experience
Robust understanding of ITIL processes
Familiarity with video conferencing platforms
Transparent verbal and written communication skills
Experience in documentation and reporting Leverage your analytical skills to enhance user experience in audio-visual technology.

📌 Itil Systems Administrator For Av Solutions Toronto
🏢 Maarut
📍 Toronto