Shape exceptional banking experiences with TD Canada Trust as a Customer Experience Associate in Laval, Quebec.

Your role will focus on initiating customer interactions and efficiently processing transactions. In this customer-facing role, you'll connect personally with clients, addressing their financial needs while promoting suitable banking solutions. Combining your robust administration skills and customer experience expertise will help deliver timely and accurate services, contributing to TD's commitment to customer excellence. Key Responsibilities:
Accurately process financial transactions following protocols
Identify customer needs to recommend appropriate solutions
Manage customer concerns and escalate when necessary
Meet business goals through effective solution promotion
Support team dynamics and share updates on activities Requirements:
High School diploma plus 1+ years of experience
Knowledgeable in MS Office and online tools
Solid organizational and planning abilities
Excellent interpersonal and written communication skills
Detail-oriented and proactive approach Leverage your skills to foster deep customer relationships and deliver exceptional service at TD Canada Trust.

📌 Laval Customer Experience Professional (Canada)
🏢 TD
📍 Canada