Front Desk Coordinator – Absolute BJJ (Fredericton)
Location: 80 Bishop Drive, Fredericton, NB
Hours: Part-time (Evenings + some weekends)
Start Date: ASAP
About Us
Absolute Brazilian Jiu-Jitsu is a fast-growing martial arts academy focused on helping kids, teens, and adults build confidence, discipline, and real skills.
We take pride in creating a welcoming, high-energy environment—and the front desk plays a huge role in that.
The Role
This is more than a typical front desk position.
You’ll be the first person people meet when they walk in or reach out. Your job is to make them feel comfortable, understand what they’re looking for, and help guide them into getting started.
You’ll also be responsible for following up with leads and helping turn interest into memberships.
What You’ll Be Doing
Greeting every visitor and making a solid first impression
Responding to calls, texts, and messages quickly
Speaking with new prospects and recommending the right program
Booking trial classes and consultations
Following up with leads and no-shows
Checking members into classes (Gymdesk system)
Processing memberships, payments, and waivers
Supporting retail sales (gear, apparel)
Keeping the front desk and lobby clean and organized
A big part of this role is consistent follow-up and communication—not just waiting for people to come to you.
What We’re Looking For
Friendly, confident, and outgoing
Comfortable starting and guiding conversations
Organized and able to stay on top of tasks
Quick to respond and take action
Reliable and punctual
Bonus (not required):
Sales or customer service experience
Experience in fitness, sports, or martial arts
What Success Looks Like
Rapid response to new inquiries
Booking trial classes consistently
Converting trials into memberships
Creating a positive experience for every visitor
This role has clear performance expectations tied to follow-up and conversions.
Why Work With Us
Positive, team-oriented environment
Be part of a growing local business
Free or discounted training
Chance to grow within the role
How to Apply
Send us
A short introduction about yourself
Any relevant experience
Your answer to this question: “What makes a great first impression when someone walks into a gym?”