Elevate customer care as a French Bilingual Customer Service Specialist at Quince. Leverage your skills to connect authentically with customers and address their needs across various channels. As a key member of the Quince team, you will ensure every customer interaction is handled with empathy and professionalism.

Your role not only enhances customer satisfaction but also includes providing valuable feedback to improve services. Quince encourages career advancement in specialization and leadership. Key Responsibilities:
Manage customer interactions with clarity and confidence
Resolve customer issues while fostering positive relationships
Utilize tools effectively while retaining a human touch
Provide insights to support experience improvement
Develop product knowledge to assist customers authentically Requirements:
High school diploma or equivalent
Bilingual French and English, both spoken and written
At least 2 years in customer service roles
Proven effective communication skills in remote settings
Must have a dedicated workspace with reliable internet Become an integral part of Quince and use your skills to drive customer loyalty.

📌 French Bilingual Customer Service Specialist Quebec City
🏢 Quince
📍 Quebec City