Expand your IT skills with a Winter Co-op Service Desk role at Info-Tech Research Group in Toronto. This position focuses on hardware support, imaging, and onboarding assistance.
Info-Tech Research Group is seeking a motivated Service Desk Technician Co-op for the Winter 2027 term, available from January to April at the Toronto office. This position is perfect for students in computer systems degrees who want to immerse themselves in practical IT support environments. Expect to tackle hands-on responsibilities, from performing repairs to managing IT assets.
Key Responsibilities:
• Test and repair hardware components from users
• Configure computers in alignment with company standards
• Process warranty claims when necessary




• Oversee shipping and receiving of IT assets
• Guide new employees through initial setup processes
Requirements:
• Enrolled in a College/University program in computer systems
• Experience in customer service is beneficial
• Strong written and verbal English skills
• Knowledge of Microsoft products and basic networking
• Interest in technology and hands-on experiences
Develop your skills within Info-Tech Research Group's creative and supportive environment.
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📌 Winter Co-op Service Desk Role Toronto
🏢 Info-Tech Research Group International
📍 Toronto