Step into the role of a Customer Support Representative at goeasy's LendCare and contribute to a leading financing provider in Canada. This role emphasizes quick resolution of inquiries and delivering a premium customer experience.
As a Customer Support Representative, you will engage with clients through various channels, ensuring their inquiries are handled promptly. Ideal candidates possess strong communication skills and have at least 1-2 years of customer service experience. Your expertise will not only satisfy customer needs but also enhance your product knowledge and operational insight.
Key Responsibilities:
• Respond to customer queries via inbound calls and emails
• Handle account adjustments and payment inquiries
• Collaborate with other departments to enhance processes
• Maintain accurate records of customer interactions
• Build knowledge on product offerings for effective recommendations
Requirements:
• Minimum 1-2 years in customer service or call center roles
• Strong verbal and written communication skills
• Adaptability in a rapid-paced work environment
• Proficient in MS Office software
• Legally eligible to work full-time in Canada
Support LendCare's mission by providing exceptional service and helping clients achieve their financing goals.
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📌 Customer Support Role at goeasy (Pickering)
🏢 goeasy
📍 Pickering
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