Join a top banking client in Montreal as a Bilingual Customer Service Specialist. This hybrid position requires solid communication skills and a commitment to exceptional customer care. The role is contract-based for one year, offering eight positions with possible conversion to permanent.

As a key player, you will assist customers via inbound calls and emails, focusing on their needs with internal banking products. Robust problem-solving abilities and technical expertise are essential. Key Responsibilities:
Address customer inquiries through phone and email interaction
Support customers with banking products and services
Stay updated on knowledge articles and services
Utilize research skills for effective customer assistance
Participate in training and adapt to various schedules Requirements:
Minimum of 3 years in a customer service workplace
Experience in a call center preferred
Must be fluent in both English and French
Bachelor's degree is required
Proven ability to handle multiple systems and tasks Make a significant impact with your bilingual capabilities in this customer-focused role.

📌 Customer Service Bilingual Specialist Montreal (Canada)
🏢 IFG - International Financial Group
📍 Canada