Join Children Believe as an Engagement Specialist, focusing on donor care in a hybrid format. Enhance supporter relationships through excellent service in this impactful role. In the Engagement Specialist role at Children Believe, you'll play a crucial part in connecting with donors and boosting their loyalty.

Your responsibilities will encompass direct interaction via phone and online channels, ensuring all supporters feel valued and well-informed. You will also be involved in processing donations and managing data accuracy in our systems. Key Responsibilities:
Provide stellar customer service via multiple communication channels
Process donations and maintain donor information accurately
Develop strategies to enhance supporter retention rates




Manage correspondence and follow-up activities efficiently
Collaborate with the Supporter Operations & Engagement team Requirements:
Minimum two years in customer service settings
Proven ability to actively listen and empathize
Robust English verbal and written communication
Familiarity with CRM systems is an asset
Versatile to work varying hours, including potential overtime Your efforts will help build lasting connections between Children Believe and its valued supporters.

📌 Engagement Specialist Donor Care Hybrid Markham
🏢 Children Believe
📍 Markham