Step into a vital role at Coast Capital as a Member Services Representative in the Shelbourne Branch. Help members navigate financial solutions while showcasing your customer service skills in this full time office position. This role seeks individuals who are proactive and empathetic, eager to engage with members and understand their banking needs.

You will play a key role in educating members about services, ensuring a thorough and positive experience every time they visit. Team collaboration is essential to foster deep connections with each member. Key Responsibilities:

- Welcome members and embody Coast Capital values
- Identify opportunities during conversations for additional services
- Train members on using online banking platforms
- Actively prevent and resolve member banking issues
- Be vigilant against potential fraudulent activities Requirements:
- Excellent English communication and listening skills
- Problem-solving mindset to assist members
- Curiosity to learn about financial products
- Strong integrity and adaptability to diverse situations
- Previous experience in customer-facing roles is beneficial Bring your customer service talents to support Coast Capital’s mission in serving its community.

📌 Full-Time Member Services Agent (Victoria)
🏢 Coast Capital
📍 Victoria