Launch your career with MCI as a Full-Time Work-From-Home Customer Service Representative. Enjoy a flexible schedule, paid time off, and the opportunity to help customers effectively.

MCI is searching for dedicated individuals to join their remote customer service team. As a representative, you will manage inbound calls, troubleshoot issues, and build strong relationships with customers. Your expertise in resolving inquiries and identifying sales opportunities is vital for delivering top-notch service.

Key Responsibilities: • Efficiently handle inbound customer calls with empathy • Resolve basic technical issues swiftly • Understand customer needs for accurate issue resolution • Apply persuasive techniques for upselling services • Manage customer accounts using internal systems

Requirements: • Must be 18+ with a high school education • Strong communication and typing skills (20+ WPM) • Basic proficiency in Microsoft Office Suite • Reliable with a solid work ethic • Capable of multitasking and working independently

Embrace the chance to provide excellent customer service in MCI’s dynamic remote call center workplace.

📌 Full-Time Work-From-Home Customer Service Role (Winnipeg)
🏢 MCI
📍 Winnipeg