Join Amazon Web Services as a Senior Technical Account Manager and empower customers to maximize their AWS experience. Focus on strategic technical guidance and form impactful client relationships. In this role, you'll act as a principal technical advisor for AWS Enterprise Support, influencing critical decisions for organizations of all sizes.

Your expertise across AWS technologies, including Database and Serverless services, will help clients overcome challenges and achieve operational efficiency. This position emphasizes customer advocacy, providing tactical insights that enhance service adoption and performance. Key Responsibilities:
Support AWS service adoption with strategic customer initiatives
Manage customer discussions on incidents and risk




Develop tailored solutions using AWS best practices
Ensure operational health of client AWS settings
Build solid client relationships to understand their needs Requirements:
5+ years of experience in distributed applications
5+ years of technical engineering background
Experience with 24x7 operational service environments
Proven technical lead in customer-facing roles
Willing to travel 10% or more Contribute your expertise to help AWS customers innovate and achieve their goals.

📌 Aws Senior Technical Account Manager Toronto
🏢 Amazon
📍 Toronto