Join Energy Safety Canada as a Contact Center Customer Representative, delivering expert support to enhance client satisfaction. Leverage your communication skills to ensure all inquiries are resolved effectively. As part of the training services team, you will assist students, instructors, and clients by managing inquiries through phone, email, and chat.

This role emphasizes technical troubleshooting and adherence to quality objectives while processing requests and maintaining customer data. Key Responsibilities:
Resolve inquiries in a Contact Center setting
Process customer requests adhering to procedures
Maintain certificates for Energy Safety Canada courses
Uphold quality metrics and service standards
Execute additional assigned tasks Requirements:
High school diploma or its equivalent
Minimum of 6 months customer service experience
Basic computer proficiency and MS Office skills
Robust interpersonal and communication skills
Ability to handle high-volume inquiries effectively Apply your expertise in customer service to enrich Energy Safety Canada's mission of worker health and safety.

📌 Contact Center Customer Representative Role Nisku
🏢 Energy Safety Canada
📍 Nisku