Drive operational excellence in collections with Emera as a Service & Collection Coordinator in Halifax, NS.

Your role will focus on customer service and effective account management. This full-time position requires a motivated individual to oversee service delivery, collections, and contract negotiations. You will utilize your problem-solving skills to manage contractor communications and respond to customer inquiries effectively. Your experience in B2B relationships and consultative selling will enhance customer retention and streamline billing processes. Key Responsibilities:

- Coordinate and track service and maintenance schedules
- Issue purchase orders and maintain accurate records
- Oversee contractor compliance and communication
- Implement customer outreach strategies for secure payments
- Resolve customer billing disputes and concerns Requirements:
- High school diploma; prefer related post-secondary education
- 2-3 years of relevant customer-facing experience
- Proficient in contract negotiations and collections
- Strong negotiation and organizational abilities
- Familiarity with Microsoft Office and accounting software Contribute to customer satisfaction and operational efficiency with Emera in Halifax.

📌 Halifax Service & Collection Coordinator (Halifax Regional Municipality)
🏢 Emera
📍 Halifax Regional Municipality